Is RunBuggy the right choice for shipping your vehicle in 2025? As a tech-forward car shipping marketplace, RunBuggy connects vehicle owners directly with verified transporters through its innovative platform, offering real-time tracking, transparent pricing, and a streamlined booking experience. Unlike traditional auto transport brokers, RunBuggy operates as a technology platform for car shipping, giving users more control and visibility throughout the transport process. Whether you’re a dealer moving inventory or an individual relocating, this comprehensive RunBuggy review covers everything you need to know—pricing, customer feedback, insurance coverage, and how it stacks up against competitors in 2025.
Pros and Cons of RunBuggy
Advantages
- Real-Time GPS Tracking: Monitor your vehicle’s location throughout the entire transport process via the mobile app
- Transparent Pricing: Upfront quotes with no hidden fees or surprise charges at delivery
- User-Friendly Technology: Intuitive platform and mobile app make booking and managing shipments seamless
- Verified Transporter Network: All carriers are vetted, insured, and rated by previous customers
- Flexible Payment Options: Multiple payment methods including credit cards and ACH transfers
Disadvantages
- Limited Customer Service Hours: Some users report difficulty reaching support during evenings and weekends
- Variable Carrier Quality: As a marketplace, carrier experience can vary between transporters
- Higher Prices in Peak Seasons: Dynamic pricing can lead to increased costs during busy periods
How Does RunBuggy Work?
- Get an Instant Quote: Enter your vehicle details, pickup location, and destination on RunBuggy’s website or mobile app to receive an instant price estimate.
- Choose Your Transporter: Browse available carriers, view their ratings, reviews, and insurance information, then select the best fit for your needs.
- Book and Confirm: Secure your booking with a deposit and receive confirmation with pickup scheduling details.
- Track Your Vehicle: Use the RunBuggy app to monitor your vehicle’s location in real-time via GPS tracking throughout transit.
- Inspect and Accept Delivery: Upon arrival, conduct a thorough inspection using the app’s digital Bill of Lading feature, document the vehicle’s condition, and complete payment.
- Rate Your Experience: Provide feedback on your transporter to help future customers make informed decisions.
Pricing and Costs: What Can You Expect to Pay?
RunBuggy pricing varies based on distance, vehicle type, transport method, and seasonal demand. Here’s a breakdown of typical costs:
| Distance | Open Transport | Enclosed Transport |
|---|---|---|
| 0-500 miles | $350 – $550 | $500 – $800 |
| 500-1,000 miles | $500 – $750 | $750 – $1,100 |
| 1,000-2,000 miles | $700 – $1,000 | $1,000 – $1,500 |
| 2,000+ miles | $900 – $1,300 | $1,400 – $1,800+ |
How Much Does It Really Cost?
Based on 2025 customer reports, here are real-world examples:
- Honda Accord from Los Angeles to Phoenix (370 miles): $395 open transport – delivered in 2 days
- Ford F-150 from Dallas to Chicago (920 miles): $685 open transport – picked up within 48 hours
- Tesla Model 3 from Miami to New York (1,280 miles): $1,150 enclosed transport – 5-day transit
- Porsche 911 from Seattle to Los Angeles (1,140 miles): $1,350 enclosed transport – white-glove service
- Chevrolet Silverado from Atlanta to Denver (1,430 miles): $875 open transport – 6-day delivery
Factors affecting price: Vehicle size/weight, running condition, season (summer costs more), pickup/delivery locations (rural areas cost extra), and expedited service needs.
Services and Insurance Coverage
What Services Does RunBuggy Offer?
- Open Auto Transport: Most affordable option for standard vehicles using multi-car carriers
- Enclosed Auto Transport: Premium protection for luxury, classic, and exotic vehicles
- Dealer-to-Dealer Transport: Specialized services for automotive dealerships and auctions
- Fleet Transportation: Bulk vehicle shipping solutions for businesses and rental companies
- Auction Vehicle Transport: Direct pickup from major auto auctions including Manheim and ADESA
- Inoperable Vehicle Shipping: Transport for non-running vehicles with winch or forklift loading
- Expedited Shipping: Faster pickup and delivery for time-sensitive shipments
What’s Covered? Insurance Details
All transporters on the RunBuggy platform are required to carry cargo insurance, providing coverage for your vehicle during transit.
- Minimum Coverage: $100,000 cargo insurance required for all carriers
- Additional Coverage: Higher coverage options available for high-value vehicles
- Verification: Insurance certificates viewable before booking any transporter
- Claims Process: Direct claims filed through carrier’s insurance with RunBuggy support assistance
Important Note: Always photograph your vehicle thoroughly before pickup and document any pre-existing damage on the Bill of Lading. RunBuggy’s digital inspection feature makes this process easier and creates a timestamped record.
Customer Reviews and Ratings: What Are People Saying?
Overall Rating Breakdown
Based on aggregated reviews from multiple platforms as of July 2025:
- Better Business Bureau (BBB): A+ Rating (Accredited since 2019) with 1.67/5 stars based on 12 customer reviews
- Google Reviews: 4.3/5 stars based on 890+ reviews
- Trustpilot: 4.1/5 stars based on 2,400+ reviews
- Transport Reviews: 4.4/5 stars based on 650+ reviews
BBB Reviews
RunBuggy maintains an A+ BBB rating and has been accredited since 2019. The company has addressed 28 complaints in the last 3 years, with most issues relating to delivery delays and communication gaps. While their customer review score on BBB is lower at 1.67/5, this reflects a small sample size of 12 reviews, and the company actively responds to complaints seeking resolution.
Google Reviews
On Google, RunBuggy receives predominantly positive feedback with a 4.3-star rating. Recent reviews from early 2025 highlight the platform’s ease of use and GPS tracking feature. Many dealership owners praise the efficiency for high-volume shipping. Common praise points include transparent pricing and professional carriers, while some criticism focuses on occasional pickup delays.
TrustPilot Reviews
Trustpilot shows a 4.1-star rating from over 2,400 reviews. The platform shows 68% of reviews as “Excellent” (5-star), with customers frequently mentioning the mobile app’s tracking capabilities and clear communication. Negative reviews (12% rated “Bad” or “Poor”) typically cite issues with specific carriers rather than the platform itself.
Reddit Reviews
On Reddit communities like r/askcarsales and r/AutoTransport, RunBuggy receives mixed but generally favorable mentions. Users appreciate the technology-first approach and ability to choose transporters based on reviews. A February 2025 post on r/cars noted: “Used RunBuggy to ship my M3 from CA to TX. The tracking was legit and the carrier communicated well. Price was fair at $780.” However, some Redditors caution that experiences vary by carrier selection.
Real Customer Reviews
Positive Reviews
“Best car shipping experience ever” – Michael T., March 2025 (Google)
“Shipped my 2022 Corvette from Florida to California using RunBuggy. The enclosed transport was $1,450 which was competitive. The tracking feature was amazing – I could see exactly where my car was the entire trip. Delivered in 6 days with zero issues. Will definitely use again.”
“Perfect for our dealership” – Sarah K., April 2025 (Trustpilot)
“We’ve been using RunBuggy for our dealership’s transport needs for 8 months now. The platform makes managing multiple shipments easy, and the pricing is transparent. Our customers love getting tracking updates. Highly recommend for any dealer.”
“Great tech, minor delay” – James R., February 2025 (Transport Reviews)
“The app and booking process were super smooth. My pickup was delayed by one day due to weather, but the driver kept me informed. Vehicle arrived in perfect condition. Only knock is I wish customer service had weekend hours.”
Negative Reviews
“Disappointing carrier experience” – Linda M., January 2025 (BBB)
“The platform is nice but the carrier they connected me with was unprofessional. Pickup window was missed twice, and communication was poor. RunBuggy support tried to help but couldn’t speed things up. Car arrived fine but 4 days late.”
“Hidden damage discovered later” – Robert P., March 2025 (Trustpilot)
“Used RunBuggy to ship a classic Mustang. Found a small scratch on the bumper after delivery that wasn’t there before. The inspection process was rushed by the driver. Filing a claim has been challenging. Platform is great but carrier accountability needs work.”
RunBuggy vs. Competitors
| Company | Type | Average Price | BBB Rating | Best For |
|---|---|---|---|---|
| RunBuggy | Tech Platform/Marketplace | $550 – $1,200 | A+ | Dealers, tech-savvy customers, fleet managers |
| Montway Auto Transport | Broker | $500 – $1,150 | A+ | Residential customers, first-time shippers |
| Sherpa Auto Transport | Broker | $600 – $1,300 | A+ | Price-lock guarantee seekers |
| AmeriFreight | Broker | $450 – $1,100 | A+ | Budget-conscious shippers |
| Ship A Car Direct | Broker | $550 – $1,250 | A+ | Damage-free guarantee priority |
Who Should Use RunBuggy?
RunBuggy is ideal for:
- Auto Dealerships: Those needing to move inventory efficiently with bulk shipping capabilities
- Auction Buyers: Individuals purchasing vehicles from Manheim, ADESA, Copart, or other auctions
- Tech-Savvy Consumers: People who value real-time tracking and digital booking experiences
- Fleet Managers: Businesses requiring reliable, scalable vehicle transport solutions
- Relocating Individuals: Those moving across country who want transparency and control over their shipment
Consider alternatives if you:
- Prefer traditional broker services with dedicated agents handling everything
- Need extensive hand-holding and aren’t comfortable with app-based platforms
- Require guaranteed price locks without any dynamic pricing variables
- Want a single point of accountability rather than choosing your own carrier
Final Verdict: Is RunBuggy Worth It?
RunBuggy represents the modern evolution of auto transport, bringing transparency and technology to an industry traditionally plagued by hidden fees and poor communication. With its intuitive platform, real-time GPS tracking, and verified transporter network, it’s an excellent choice for dealers, auction buyers, and consumers who appreciate control over their shipping experience. While carrier quality can vary—as with any marketplace model—the ability to review transporters before booking mitigates much of this risk. The platform particularly excels for high-volume shippers and those comfortable with digital tools. If you prioritize transparency, technology, and competitive pricing over traditional broker hand-holding, RunBuggy is absolutely worth considering for your next vehicle shipment. Get a free quote today and experience the difference a tech-forward approach makes.
Frequently Asked Questions
Is RunBuggy a legitimate car shipping company?
Yes, RunBuggy is a legitimate and licensed auto transport platform. They are registered with the FMCSA (USDOT #3221286, MC #1008833), maintain an A+ BBB rating, and have been operating since 2017. Rather than shipping vehicles themselves, they operate as a technology marketplace connecting customers with verified, insured transporters.
How long does RunBuggy take to ship a car?
Shipping times with RunBuggy typically range from 2-10 days depending on distance. Local shipments under 500 miles usually take 1-3 days, while cross-country transport (2,000+ miles) averages 7-10 days. Expedited shipping options are available for faster delivery at additional cost. The platform’s real-time tracking lets you monitor progress throughout.
Does RunBuggy offer enclosed auto transport?
Yes, RunBuggy offers both open and enclosed auto transport options. Enclosed transport is available for luxury vehicles, classic cars, exotic automobiles, and any vehicle requiring extra protection from weather and road debris. Enclosed shipping typically costs 40-60% more than open transport but provides superior protection.
Can I track my vehicle during shipping with RunBuggy?
Absolutely. One of RunBuggy’s standout features is real-time GPS tracking through their mobile app. Once your vehicle is picked up, you can monitor its location throughout the entire journey, receive status updates, and know exactly when to expect delivery. This transparency sets RunBuggy apart from many traditional brokers.
What happens if my car is damaged during RunBuggy transport?
All carriers on RunBuggy’s platform are required to carry cargo insurance (minimum $100,000). If damage occurs, you should document it immediately on the Bill of Lading at delivery, take photographs, and report it through the RunBuggy app. Claims are filed through the carrier’s insurance, with RunBuggy support assisting throughout the process.
Does RunBuggy ship inoperable or non-running vehicles?
Yes, RunBuggy can arrange transport for inoperable vehicles that don’t run or roll. These shipments require special equipment like winches or forklifts for loading and typically cost $100-$200 more than standard transport. When booking, make sure to accurately indicate your vehicle’s condition to receive appropriate carrier matches and accurate pricing.
