Looking for an honest Easy Auto Ship review to determine if this auto transport broker is right for your vehicle shipping needs? Here’s the bottom line: Easy Auto Ship is a legitimate auto transport broker with a Price Lock Guarantee that actually holds up, competitive pricing, and generally positive customer feedback. However, like all brokers, they don’t physically transport vehicles themselves—they connect you with carrier networks. In this comprehensive 2025 review, we’ll dive deep into their pricing structure, service quality, real customer experiences, and whether that much-advertised Price Lock Guarantee is genuinely worth your trust.
Pros and Cons of Easy Auto Ship
Advantages
- Price Lock Guarantee: Your quoted price won’t increase after booking
- No Upfront Deposits: Pay only when your vehicle is picked up
- Competitive Pricing: Generally 10-15% below industry average
- Free Cancellation: Cancel anytime before dispatch without penalties
- Wide Service Network: Access to thousands of vetted carriers nationwide
Disadvantages
- Broker Model: Doesn’t own trucks; relies on third-party carriers
- Variable Pickup Windows: Some customers report delays during peak seasons
- Communication Gaps: Occasional complaints about updates during transit
How Does Easy Auto Ship Work?
- Request a Free Quote: Visit their website or call to provide vehicle details, pickup/delivery locations, and preferred dates. Quotes are generated within minutes.
- Lock In Your Price: Once you accept the quote, Easy Auto Ship guarantees that price won’t change—this is their signature Price Lock Guarantee.
- Carrier Matching: Their team posts your shipment to their carrier network and matches you with a vetted, insured driver heading your route.
- Vehicle Inspection: At pickup, you and the driver conduct a joint inspection, documenting your vehicle’s condition on a Bill of Lading.
- Transport & Delivery: Your vehicle is shipped, and you receive updates. Upon delivery, another inspection confirms condition.
- Final Payment: Pay the remaining balance directly to the carrier upon successful delivery.
Pricing and Costs: What Can You Expect to Pay?
Easy Auto Ship pricing varies based on distance, vehicle type, transport method, and seasonal demand. Here’s a breakdown of typical costs:
| Distance | Open Transport | Enclosed Transport |
|---|---|---|
| 0-500 miles | $450 – $700 | $650 – $1,000 |
| 500-1,000 miles | $600 – $900 | $900 – $1,300 |
| 1,000-2,000 miles | $800 – $1,200 | $1,200 – $1,700 |
| 2,000+ miles | $1,000 – $1,500 | $1,500 – $2,200 |
How Much Does It Really Cost?
Based on 2025 customer reports, here are real-world examples:
- Los Angeles to Miami (2,750 miles): $1,175 open transport – delivered in 6 days (January 2025)
- Chicago to Phoenix (1,450 miles): $895 open transport – delivered in 5 days (March 2025)
- New York to Atlanta (870 miles): $725 open transport – delivered in 3 days (February 2025)
- Dallas to Seattle (2,100 miles): $1,450 enclosed transport – delivered in 7 days (April 2025)
- Boston to Orlando (1,200 miles): $850 open transport – delivered in 4 days (May 2025)
Factors affecting price: Vehicle size/weight, running condition, season (summer costs more), pickup/delivery locations (rural areas cost extra), and expedited service needs.
Is the Price Lock Guarantee Real?
This is the question everyone asks, and based on our research and customer feedback from early 2025, yes, the Price Lock Guarantee is legitimate. Unlike many auto transport brokers who provide low-ball quotes only to increase prices later claiming “market conditions,” Easy Auto Ship commits to the quoted price once you book.
How the Price Lock Guarantee Works
- Once you accept a quote and book your shipment, that price is locked
- No surprise fees or “carrier requires more” increases
- If Easy Auto Ship cannot find a carrier at your locked price, they cover the difference—not you
- The guarantee applies to standard bookings (expedited or special requests may vary)
Customer Verification: In reviews from January-June 2025, we found minimal complaints about price increases after booking. Most negative feedback centered on timing issues, not pricing discrepancies.
Services and Insurance Coverage
What Services Does Easy Auto Ship Offer?
- Open Auto Transport: Most affordable option; vehicles transported on open carriers
- Enclosed Auto Transport: Premium protection for luxury, classic, or exotic vehicles
- Door-to-Door Shipping: Pickup and delivery as close to your addresses as legally possible
- Terminal-to-Terminal: Budget option using designated drop-off/pickup locations
- Expedited Shipping: Faster pickup within 24-48 hours (premium pricing)
- Inoperable Vehicle Transport: Specialized equipment for non-running vehicles
- Motorcycle Shipping: Dedicated motorcycle transport services
- Military & Student Discounts: Special pricing for qualifying customers
What’s Covered? Insurance Details
All carriers in Easy Auto Ship’s network are required to maintain cargo insurance coverage as mandated by the FMCSA. Here’s what you need to know:
- Minimum Coverage: $750,000 cargo liability insurance per carrier
- Damage Claims: Filed directly with the carrier’s insurance company
- Bill of Lading: Critical document—always inspect your vehicle and note any damage before signing
- Additional Coverage: You can purchase supplemental gap insurance through third parties if desired
Important Note: Easy Auto Ship facilitates claims but doesn’t directly insure vehicles. Always verify the specific carrier’s coverage details before pickup and document your vehicle’s condition thoroughly with photos and video.
Customer Reviews and Ratings: What Are People Saying?
Overall Rating Breakdown
Based on aggregated reviews from multiple platforms as of June 2025:
- Better Business Bureau (BBB): A+ Rating, Accredited since 2018, 4.13/5 based on customer reviews
- Google Reviews: 4.6/5 stars (1,200+ reviews)
- Trustpilot: 4.3/5 stars (850+ reviews)
- Transport Reviews: 4.5/5 stars (3,100+ reviews)
BBB Reviews
Easy Auto Ship holds an A+ rating with the Better Business Bureau and has been BBB accredited since 2018. The company has closed 47 complaints in the last 12 months, with most resolved to customer satisfaction. Common complaint themes include pickup timing delays and communication during transit. The BBB profile shows the company responds to complaints within 1-3 business days on average.
Google Reviews
With over 1,200 Google reviews averaging 4.6 stars, Easy Auto Ship maintains strong visibility. Recent 2025 reviews highlight consistent pricing and professional drivers. Negative reviews from the past 6 months primarily mention scheduling flexibility issues during the busy spring relocation season.
TrustPilot Reviews
Trustpilot shows a 4.3-star rating with 850+ reviews. The platform indicates 72% of reviewers gave 5 stars, while 8% gave 1-2 stars. Key praise points include the Price Lock Guarantee working as advertised and helpful customer service representatives. Criticisms focus on occasional communication gaps once vehicles are in transit with carriers.
Reddit Reviews
On r/AutoTransport and r/askcarsales, Easy Auto Ship receives mixed but generally favorable mentions. Users on Reddit appreciate the no-deposit policy and price transparency. A February 2025 thread on r/moving highlighted one user’s positive experience: “Used Easy Auto Ship for an LA to Boston move. Price was $1,100 quoted, paid exactly $1,100. No games.” However, some Redditors note the broker model means your experience depends heavily on which carrier is assigned.
Real Customer Reviews
Positive Reviews
Michael T. – Phoenix, AZ (March 2025): “Shipped my 2022 Ford F-150 from Phoenix to Chicago. Quoted $875, paid $875. Driver was professional, arrived on day 4 of the 5-day window. Truck arrived without a scratch. The Price Lock thing isn’t marketing BS—it’s real.”
Sarah L. – Atlanta, GA (April 2025): “I was nervous shipping my dad’s classic Mustang. Went with enclosed transport for $1,650 from Georgia to California. Worth every penny. Communication was great, and they walked me through the inspection process. Would absolutely use again.”
James K. – Denver, CO (January 2025): “Third time using Easy Auto Ship. Consistency is what keeps me coming back. No surprises, reasonable prices, and my vehicles always arrive in the same condition.”
Negative Reviews
Rebecca M. – Orlando, FL (February 2025): “The quote and booking process was fine, but once my car was picked up, getting updates was like pulling teeth. Called three times and got different information each time. Car arrived fine, but the anxiety wasn’t worth it.”
David R. – Seattle, WA (May 2025): “Scheduled pickup for Monday, car wasn’t picked up until Thursday. I understand logistics are complicated, but this threw off my entire move. The price was honored, but the timing flexibility was frustrating.”
Linda P. – Houston, TX (March 2025): “Had an issue with a small dent that appeared during transport. Filing the claim through the carrier was a nightmare. Easy Auto Ship tried to help but ultimately said it was between me and the carrier’s insurance. Took 6 weeks to resolve.”
Easy Auto Ship vs. Competitors
| Company | Type | Average Price | BBB Rating | Best For |
|---|---|---|---|---|
| Easy Auto Ship | Broker | $750 – $1,300 | A+ | Price transparency, budget-conscious shippers |
| Montway Auto Transport | Broker | $800 – $1,400 | A+ | High volume, established reputation |
| Sherpa Auto Transport | Broker | $850 – $1,500 | A+ | Price matching, customer service focus |
| AmeriFreight | Broker | $700 – $1,250 | A+ | Discount programs, military/student rates |
| Bargain Auto Transport | Broker | $650 – $1,100 | A | Lowest price seekers |
Who Should Use Easy Auto Ship?
Easy Auto Ship is ideal for:
- First-time vehicle shippers who want pricing transparency and no surprises
- Budget-conscious customers who don’t want to pay upfront deposits
- Snowbirds and seasonal relocators needing reliable service
- Online car buyers purchasing vehicles from out-of-state dealerships or private sellers
- Military families and students who qualify for special discount programs
Consider alternatives if you:
- Need guaranteed same-day or next-day pickup (expedited options exist but aren’t guaranteed)
- Prefer working directly with carriers rather than brokers
- Have had negative broker experiences and want carrier-direct relationships
- Require real-time GPS tracking throughout the entire transport
Final Verdict: Is Easy Auto Ship Worth It?
Easy Auto Ship earns a solid 4.5/5 rating as a reliable auto transport broker in 2025. Their standout Price Lock Guarantee genuinely delivers on its promise—something increasingly rare in an industry plagued by bait-and-switch pricing. The no-deposit policy, competitive rates, and A+ BBB rating make them a trustworthy choice for most vehicle shipping needs. While the broker model means you’re ultimately at the mercy of whichever carrier is assigned, Easy Auto Ship’s vetting process and customer service support mitigate most risks. If you value price certainty over rock-bottom quotes that inflate later, Easy Auto Ship deserves serious consideration. Get your free quote, compare it with 2-3 competitors, and make an informed decision based on your specific needs.
Frequently Asked Questions
Is Easy Auto Ship a legitimate company?
Yes, Easy Auto Ship is a legitimate, federally registered auto transport broker (USDOT #2867408, MC #955024). They’ve been in business since 2013, maintain an A+ BBB rating, and are accredited with the Better Business Bureau since 2018. They connect customers with vetted, insured carriers rather than operating their own trucks.
Does the Price Lock Guarantee really work?
Based on our research and customer reviews from 2025, yes—the Price Lock Guarantee is legitimate. Once you book at a quoted price, Easy Auto Ship commits to honoring that rate. If they cannot find a carrier at your locked price, they absorb the difference rather than passing it to you. This sets them apart from brokers who low-ball quotes then increase prices.
How long does Easy Auto Ship take to deliver vehicles?
Delivery timeframes depend on distance: 1-3 days for under 500 miles, 3-5 days for 500-1,000 miles, 5-7 days for 1,000-2,000 miles, and 7-10 days for cross-country shipments over 2,000 miles. Pickup windows are typically 1-5 days from your requested date, though expedited options exist for faster service.
Do I need to pay a deposit to book with Easy Auto Ship?
No, Easy Auto Ship does not require upfront deposits. You pay nothing until your vehicle is actually picked up by the assigned carrier. This no-deposit policy reduces your risk if plans change, as you can cancel anytime before dispatch without financial penalty.
What happens if my car is damaged during transport?
All carriers in Easy Auto Ship’s network must carry minimum $750,000 cargo insurance. If damage occurs, you’ll file a claim with the carrier’s insurance company. Easy Auto Ship assists with the claims process but doesn’t directly insure vehicles. Always photograph your vehicle thoroughly before pickup and note any existing damage on the Bill of Lading.
Can I ship a non-running or inoperable vehicle with Easy Auto Ship?
Yes, Easy Auto Ship handles inoperable vehicle transport. However, expect to pay an additional $100-$200 or more, as specialized equipment (like a winch) is required for loading/unloading. You must disclose that your vehicle is non-running when requesting your quote, as this significantly impacts carrier selection and pricing.
