CarShield Review

Carshield review

What Sets CarShield Apart

Coverage for high-mileage vehicles
CarShield offers plans that extend coverage to cars with up to 300,000 miles, surpassing the limitations of many other providers.
Included benefits
CarShield plans come with complimentary roadside assistance, which is typically an additional expense. This feature provides valuable peace of mind.
Affordable coverage
CarShield earned the distinction of "Affordable Monthly Payments" in our 2023 study due to its competitive rates. This makes the company an attractive option for budget-conscious drivers.

Pros & Cons

Pros

  • Makes direct payments to repair shops
  • Coverage can be used at any ASE-certified mechanic
  • High maximum mileage limit of 300,000 miles

Cons

  • Not all plans come with rental car reimbursement
  • Relatively high number of negative reviews

Is CarShield Worth It?

  • Founded: 2005
  • Headquarters: St. Peters, Missouri
  • Coverage Levels: 6

CarShield Customer Reviews and Ratings

On Google, CarShield maintains an average rating of 4.2 out of 5.0 stars based on over 12,000 reviews. Trustpilot showcases a 4.0-star rating out of 5.0, with 76% of 35,000 customer reviews being positive. However, on the Better Business Bureau (BBB), CarShield receives a significantly lower rating of 1.3 stars out of 5.0 from over 2,100 reviewers.
Despite the abundance of positive reviews, the BBB has assigned CarShield an F rating, citing complaints related to pushy or deceptive sales and advertising, policy cancellation difficulties, and issues with representatives. Furthermore, CarShield lacks accreditation from the BBB.

CarShield Reviews and Complaints

Positive CarShield Reviews

“I have had to use CarShield two times. Both times they responded and covered my repairs without any hassle.”

– Mary M. via BBB

We bought a car warranty for our 2007 Impala. We were in California when the transmission went out. CarShield stepped in, got the claim approved quickly, and we were back on the road. Don’t know what we would have done without them

– Marion Roth via Google

CarShield Complaints

“Paid $121 per month, and when my car broke down, they didn’t pay a cent.”

– Lee via BBB

“I bought CarShield because of the awesome commercials. On the phone, the salesperson said that ‘anything that is not a wear item is covered, so no brake pads, no tires, etc.’ … Turns out that a lot of things are not covered. There are 10 pages of fine print.”

– Marco Borrillo via Google

CarShield Pricing

  • Vehicle Type CarShield Warranty Term Length Monthly Payment Deductible.
  • 2018 Toyota Camry Diamond plan Unlimited $99.99 monthly $100.
  • 2013 Honda Accord Gold plan Unlimited $119.99 monthly $100.
  • 2016 Chevrolet Silverado Diamond plan Unlimited $199.99 monthly $100.
  • 2017 Honda CR-V Platinum plan Unlimited $119.99 monthly $100.

CarShield provides multiple deductible options, starting from $0. The company specializes in monthly payment plans, which means drivers do not have to commit to long-term contracts.

How Does CarShield Work?

CarShield Quote Process

How To Use a CarShield Warranty

Confirm coverage
Check your CarShield contract to ensure that the necessary repairs are covered under your warranty.
Take your vehicle in
Bring your vehicle to the certified repair center or dealership of your choice. Make sure to inform them that you have extended warranty coverage and will be using it for the repairs.
Pay your deductible
Prior to having the repair work done, you will need to pay the deductible amount specified in your CarShield contract.
CarShield pays the rest
A CarShield adjuster will collaborate directly with the facility to cover the remaining repair costs, following the terms of your warranty.
As CarShield is a direct provider without a middleman administrator, they are able to streamline the claims process. Many of the CarShield reviews we read mentioned a smooth and hassle-free experience when it comes to repairs and claims. This indicates that you can expect a similar level of service from CarShield.

F.A.Q's

CarShield is a vehicle service contract provider that offers extended warranty coverage for cars. It works by providing financial protection to car owners by covering the cost of repairs and replacements for covered components and systems that may fail due to mechanical breakdowns or malfunctions.

CarShield offers a range of coverage plans to suit different needs and budgets. Some of the common types of coverage include engine, transmission, electrical system, air conditioning, fuel system, and more. Each plan has its own set of covered components and systems, so it’s important to review the details to understand what is included.

To file a claim with CarShield, you need to contact their claims department, which is available 24/7. They will guide you through the process and provide instructions on what documentation is needed. It’s important to have your contract information and details of the issue ready when filing a claim.

CarShield, like any extended warranty provider, has limitations and exclusions in its coverage. These may include pre-existing conditions, wear and tear, cosmetic items, routine maintenance, and certain high-performance or modified parts. It’s crucial to carefully read the contract and understand the terms and conditions to know what is covered and what is not.

The cost of CarShield coverage varies depending on several factors such as the age, make, model, and mileage of the vehicle, as well as the type of coverage plan you choose. It’s best to request a quote from CarShield directly, providing the necessary information about your vehicle, to get an accurate cost estimate.

Author

  • Joseph Ferriolo

    Joseph Ferriolo is a seasoned entrepreneur and business consultant, who currently serves as the Director of Wise Business Plans. With his wealth of experience and expertise, Joseph is well-versed in a variety of business topics and frequently shares his insights and opinions with others. His written work has been featured in respected publications such as Forbes, Entrepreneur, and Bplans, among others.

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